Privacy Policy

Effective Date: March 12, 2026

HOPE MASSAMBA HOPE AFRICAN HAIR BRAIDING understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you.

1. LEGAL BUSINESS INFORMATION

For the purposes of this policy, “We,” “our” means HOPE MASSAMBA HOPE AFRICAN HAIR BRAIDING, located at 1899 ALPINE DR, ERIE, CO 80516. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

2. PERSONAL INFORMATION WE COLLECT

Personal information is information that identifies you as an individual. We may collect:

Name, mailing address, e-mail address, and telephone numbers.

Telephone numbers specifically for SMS communications.

Information provided via applications, booking forms, or other contact methods.

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and related technologies, such as web beacons, to collect information on our website:

Cookies: A cookie is a text file placed on your hard disk by a web page server to recall your specific information on subsequent visits, such as your preferred stylist or service history.

Analytics: We may use third-party analytics tools to track and analyze anonymous usage and volume statistical information from our visitors to improve the website experience.

Web Beacons: We may use small graphic images to monitor how users navigate our site and to determine which emails are opened.

User Control: You have the ability to accept or decline cookies through your browser settings.

4. SMS PRIVACY DISCLOSURE

When you provide your phone number and consent to receive SMS messages, we collect and use your mobile number strictly for appointment reminders and customer communication.

No Sharing of SMS Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Exclusion Clause: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason.

Opt-Out: You may opt out of SMS communications at any time by replying STOP.

Assistance: You may reply HELP for assistance or contact us at [email protected].

5. HOW WE USE PERSONAL INFORMATION

HOPE MASSAMBA HOPE AFRICAN HAIR BRAIDING may use personal information to:

Provide braiding services and website access.

Respond to requests and provide ongoing support.

Contact you regarding appointment details.

Comply with laws, regulations, or court orders.

6. SECURITY

We have implemented generally accepted standards of technology and operational security to protect information from loss, misuse, or alteration. Only authorized personnel have access to your personal information.

7. HOW TO ACCESS OR CHANGE INFORMATION

You may access, correct, update, or delete your information by contacting: [email protected].